CLOUD BASED VOICE & VIDEO

Our integrated cloud-based voice and video solutions provide a boost of professionalism for your organization.

Enjoy a comprehensive suite of more than 60 unified features like:

  • Conference-bridge to host conference calls

  • Call recording, perfect for training new employees 

  • Ring Groups, for quicker call routing and better customer service

  • The FlexVone App so you never miss a call

  • Toll Free calling throughout the USA, Canada and Mexico

All of our 60+ features are included for one great rate!

No add-ons or hidden fees! Communications Made Simple!

Get FlexVone

Complete List of Available Features

Our complete list of 60+ features comes standard with all subscriptions. No extra fees!

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3 Way Calling

Talk to 2 other people at the same time. Save time by not having to make two separate calls.

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Extension to Extension Dialing

Quickly ring somebody across the office or even in another office by just entering their extension. Saves time.

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IVR/Auto Attendant

Greet callers with a customized message and send them to the right extension. Perfect for getting customers where they need to go quicker.

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Call Recording

All calls can be recorded. Perfect for monitoring customer service quality in a call center or as a training tool for team members.

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+Unconditional/Universal

forward incoming calls to an internal extension or an outside number.

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+Busy Forward

Forward a call to another line if the current line is busy.

3 Way Calling


Talk to 2 other people at the same time. Save time by not having to make two separate calls.




Extension to Extension Dialing


Quickly ring somebody across the office or even in another office by just entering their extension. Saves time.




Call Park


Park a call for pickup by a designated user




Call Pickup


Answering a call that was parked for you.




Call Pickup from User Defined Slot


Answering a call that was parked in a user defined slot.




Ringing Extension Pickup


Answer any ringing extension from your own phone. Perfect for when the admin or other staff members are on vacation but you don’t want business to slow down.




External Call Log


View thorough data including dates, times, duration, users, extensions dialed, and the final action of both incoming and outgoing calls from every extension.




Tenant DID Routing Setting





Unlimited Calling


Never worry about exceeding call limits again with unlimited calling.




Voicemail to Email


Have your voicemails converted to emails so you can quickly read them on your cell phone while on the go.




Barge-In


Enter a conversation between two other parties by barging in.




Music On Hold


Improve the customer experience by playing pleasant music while calls are on hold.




Fax To Email


Turn your Fax into a Email quickly and easily.




Email To Fax


Turn your Emails into a Fax quickly and easily.




Ring Groups


Set up grouping where all available phones in a department will ring. This helps calls get answered faster if a call does not need to go to a particular person.




Video Calling


Access to video calling through the app and chrome extension.




Whisper


You can talk to staff/agents while they are on the line without the person on the other end hearing them. This is commonly used in call centers for training purposes.




Spy


Listen to in progress phone calls without anybody knowing. Perfect for training staff on proper customer support techniques.





3 Way Calling


Talk to 2 other people at the same time. Save time by not having to make two separate calls.




Extension to Extension Dialing


Quickly ring somebody across the office or even in another office by just entering their extension. Saves time.




Call Park


Park a call for pickup by a designated user




Call Pickup


Answering a call that was parked for you.




Call Pickup from User Defined Slot


Answering a call that was parked in a user defined slot.




Ringing Extension Pickup


Answer any ringing extension from your own phone. Perfect for when the admin or other staff members are on vacation but you don’t want business to slow down.




External Call Log


View thorough data including dates, times, duration, users, extensions dialed, and the final action of both incoming and outgoing calls from every extension.




Tenant DID Routing Setting





Unlimited Calling


Never worry about exceeding call limits again with unlimited calling.




Voicemail to Email


Have your voicemails converted to emails so you can quickly read them on your cell phone while on the go.




Barge-In


Enter a conversation between two other parties by barging in.




Music On Hold


Improve the customer experience by playing pleasant music while calls are on hold.




Fax To Email


Turn your Fax into a Email quickly and easily.




Email To Fax


Turn your Emails into a Fax quickly and easily.




Ring Groups


Set up grouping where all available phones in a department will ring. This helps calls get answered faster if a call does not need to go to a particular person.




Video Calling


Access to video calling through the app and chrome extension.




Whisper


You can talk to staff/agents while they are on the line without the person on the other end hearing them. This is commonly used in call centers for training purposes.




Spy


Listen to in progress phone calls without anybody knowing. Perfect for training staff on proper customer support techniques.





Unconditional/ Universal


forward incoming calls to an internal extension or an outside number.




Busy Forward


Forward a call to another line if the current line is busy.




No Answer/Forward


Forward calls to another number when there is no answer.




Selective Forward


Select which calls get forwarded. Base this off a predefined list of numbers???




Absent/Unavailable Forward


Forward calls to somebody else when the current caller is absent or unavailable.




Time Based Forward


Route your calls to different places automatically based on time of the day and/or day of the week.




Shift Based Forward


Forward your calls based on work shifts.




Break In


Set yourself back available after break. This is also a good way for managers




Break Out


Forward your calls when it is time for break so no calls are missed.




Queue Login/Logout


A call queue is a group in which incoming calls are automatically distributed among participating agents.




Intercom


Turn all of the phones in your office into an intercom. A great feature for schools, large companies, or anybody who needs to make company-wide announcements.




Customized Greetings


Set up customized welcome greetings to greet your callers. Your greetings don’t have to be limited to voicemail and auto-attendants—create a custom message to use at any point in your call.




Paging


Paging allows users to quickly reach another colleague by communicating over the two-way speakerphone without waiting for a ring.




Direct Inward System Access


This is a VIP type service for callers. If they generally speak to the same person set up an automatic push directly to that users line.




Blind/Attended Transfer


Transfer calls to other phones and choose to either notify the recipient first or not.




Voicemail (Direct or Remote Access)


virtual voicemail system is stored in the cloud, allowing you to access it over the internet from your email, smart device, or any outside line.




Dial Number Anonymously


Call another number and hide your contact information from the receivers’ caller ID.




Call And Fax From Same Line


Allows you to use a single phone line in order to make or receive calls and also to send faxes.









Cloud Upgrade Pricing

Flex Monthly

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Month to Month

Flex Annual

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1 Year Agreement

Flex X2

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2 Year Agreement

 
 
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